Notes from the trail.
Thinking on closing the feedback loop, prioritizing by revenue, and running a product company in the open.
Canny vs Featurebase (2026)
Canny vs Featurebase in 2026: tracked-user vs per-seat pricing, free plans, AI, helpdesk, CRM and tracker integrations, migration, and when to choose which.
Canny vs UserVoice (2026)
Canny vs UserVoice in 2026: public tiered pricing vs quote-only, voting portals, revenue weighting, integrations, migration, and when to choose which.
9 best UserVoice alternatives (2026, free & paid)
9 UserVoice alternatives with public prices, compared: free plans, starting prices, open-source and self-hosted options, who each fits, and real limitations.
9 best Canny alternatives (2026, free & paid)
9 Canny alternatives and competitors compared: free plans, starting prices, and open-source picks. Frill, Sleekplan, Featurebase, Fider, Crumb, and more.
Canny vs Productboard (2026)
Canny vs Productboard in 2026: what each tool is for, a side-by-side feature table, how their pricing works, when to choose which, and where Crumb fits.
The 5 best open-source feedback tools in 2026
An honest comparison of 5 tools you can self-host: Crumb, Fider, Quackback, ClearFlask, and LogChimp. Licenses, hosting, and what each is best at.
Canny pricing, explained (2026)
Canny pricing in 2026: what Pro costs at 100, 1,000 and 5,000 tracked users, how tracked users grow your bill, what each plan includes, and how Crumb compares.
How to prioritize feature requests: by revenue, not volume
How to prioritize feature requests: RICE, ICE and value vs. effort and where each fails, why B2B teams weight by ARR, and a worked example.
Closing the customer feedback loop: the step most tools skip
How to close the customer feedback loop: what it means, a step-by-step process, templates for planned, shipped and declined requests, and metrics to track.
Self-hosting Crumb in an afternoon: a Docker Compose guide
Self-host Crumb's open-source feedback board with Docker Compose: setup, configuration, backups, upgrades, health checks, and when Cloud fits better.