Roadmap

What we're building, in the open.

Our own Now / Next / Later, kept by hand and shaped by feedback captured in Crumb. Follow an item with your email and we'll write when it moves. Your customers get the live version inside Crumb's widget, where following an item emails them automatically.

How items get here: every request captured in Crumb is tied to the account and ARR behind it, so the roadmap is ranked by the revenue waiting on each item rather than by raw vote counts. Now is what we are building this month, Next is scoped and queued, and Later is where ideas wait until enough customers ask. Crumb is open source, so you can also follow progress on GitHub and the changelog.

Now
Deeper CRM field mapping
Map more objects and custom fields from HubSpot and Salesforce, and line up more sources behind the revenue lens.
Mobile & landscape polish
Tighten the embedded widget and dashboard on tablet and landscape layouts.
Next
Enterprise SSO, SAML & SCIM
SAML and Okta sign-in with group-to-role mapping and SCIM provisioning, for the accounts gating renewals on it.
Scheduled digests
Weekly Slack and Teams summaries of what is new, moved, and trending, so the team stays in the loop without living in the dashboard.
Public API tokens & scopes
Scoped tokens for programmatic access to items, accounts, and usage events.
Later
Customer-facing changelog widget
An in-app what is new feed so customers see shipped items without leaving your product.
More CRMs & data warehouses
Pipedrive, Attio, and warehouse sources like Snowflake and BigQuery behind the revenue lens.
Localization
Translated widget copy and locale-aware dates and numbers across the embedded views.
Saved views & bulk actions
Save inbox filters and act on many items at once.
Recently shipped

The loop closes here

CRM sync: HubSpot & Salesforce Shipped
Accounts and ARR sync in automatically, and incoming feedback matches to the right account on its own.
Microsoft Teams + webhooks Shipped
Reply and status notifications in Teams, plus per-account customer webhooks.
Ask your feedback + churn signals Shipped
Natural-language Q&A across feedback, usage, and CRM, and a churn signal that flags an account going quiet.
Session replay, upgraded Shipped
A consent gate, rendered cursor, idle-skip, and a network panel, plus a one-click AI summary of each session.

Want this for your customers?

Crumb gives every team a public roadmap that closes the loop automatically.