Roadmap

What we're building, in the open.

The same public roadmap Crumb gives your customers, pointed at ourselves. Follow an item with your email and we'll ping you the moment it moves. Every item here was shaped by feedback captured in Crumb.

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Now
Deeper CRM field mapping
Map more objects and custom fields from HubSpot and Salesforce, and line up more sources behind the revenue lens.
9 following
Mobile & landscape polish
Tighten the embedded widget and dashboard on tablet and landscape layouts.
5 following
Next
Enterprise SSO, SAML & SCIM
SAML and Okta sign-in with group-to-role mapping and SCIM provisioning, for the accounts gating renewals on it.
7 following
Scheduled digests
Weekly Slack and Teams summaries of what is new, moved, and trending, so the team stays in the loop without living in the dashboard.
6 following
Public API tokens & scopes
Scoped tokens for programmatic access to items, accounts, and usage events.
4 following
Later
Customer-facing changelog widget
An in-app what is new feed so customers see shipped items without leaving your product.
8 following
More CRMs & data warehouses
Pipedrive, Attio, and warehouse sources like Snowflake and BigQuery behind the revenue lens.
5 following
Localization
Translated widget copy and locale-aware dates and numbers across the embedded views.
3 following
Saved views & bulk actions
Save inbox filters and act on many items at once.
4 following
Recently shipped

The loop closes here

CRM sync: HubSpot & Salesforce Shipped
Accounts and ARR sync in automatically, and incoming feedback matches to the right account on its own.
Microsoft Teams + webhooks Shipped
Reply and status notifications in Teams, plus per-account customer webhooks.
Ask your feedback + churn signals Shipped
Natural-language Q&A across feedback, usage, and CRM, and alerts when an account goes quiet.
Session replay, upgraded Shipped
A consent gate, rendered cursor, idle-skip, and a network panel, with an AI summary of each session.

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Crumb gives every team a public roadmap that closes the loop automatically.

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