The feedback loop for product teams. Customers drop feedback right inside your product. You triage it by the revenue behind it, ship, and they hear back automatically.
↓ Everything below is live. Hover, click, and poke around.
Every request carries the account and its ARR. Tap a status to move it through the flow, and the open total reprioritizes itself.
Account and session ride along. No "which workspace, which build?"
Crumb closes the loop in one continuous motion (capture, prioritize, ship) without the spreadsheet detour.
A customer hits the embedded widget without leaving your app, their account and session already attached.
It lands in your inbox tied to the account and its ARR. Reply, set status, and group it into an initiative.
Push it to Linear, Jira, or GitHub. The moment it ships, the customer hears back automatically.
Reply in-thread or move an item through your status flow, and the customer is notified the moment it changes. This is the step most feedback tools quietly skip.
Hi Maya,
You asked to export a cohort as CSV without screenshotting. It's live as of v2.4. Open any cohort and hit Export. Thanks for the nudge.
Send an item out as a ticket drafted by AI from the feedback plus your repo context, then sync status back.
Free and open source to self-host. One click to start on Crumb Cloud.