UserVoice is a capable enterprise feedback platform. It's also quote-only, onboarded over weeks, and hosted only by UserVoice. If any of that is why you're shopping, here are nine alternatives worth a real look: who each one fits, where it falls short, and what it costs to start.
They're listed alphabetically, not ranked, because the right pick depends on your team. How to choose maps them to common needs.
We make Crumb, which is on this list, so weigh our take accordingly. Prices and plan details come from each vendor's own site, checked October 6, 2026: the UserVoice, Aha! Ideas, Canny, Featurebase, Fider, Frill, Productboard, Sleekplan, and Upvoty pricing pages, and Crumb's own pricing. Canny's and Featurebase's pricing pages were re-checked October 19, 2026. Prices change, so confirm before you buy.
UserVoice alternatives at a glance
| Tool | Free plan? | Paid plans from | Open source? | Best for |
|---|---|---|---|---|
| UserVoice (for reference) | No; 30-day trial after a demo | Not published; priced on feedback volume, tools, integrations | No | Large companies that want a vendor-led program |
| Aha! Ideas | No; 30-day trial | $39/user/mo billed annually, 3-user minimum | No | Idea portals that feed an Aha! roadmap |
| Canny | Yes, 25 tracked users | $79/mo billed yearly, priced by tracked users | No | A polished voting board with AI capture |
| Crumb | Yes: Cloud Free, or free self-host | $19/mo billed annually, flat per workspace | Yes, AGPL-3.0 | B2B teams ranking requests by account revenue |
| Featurebase | Yes, 1 seat | $29/seat/mo billed yearly | No | Feedback and a helpdesk in one tool |
| Fider | Yes: free cloud (250-request fair use), free self-host | $25/mo, flat | Yes, AGPL-3.0 | A simple voting board, free or self-hosted |
| Frill | No; 14-day trial | $25/mo, or $22/mo billed yearly; not per seat | No | A clean board and announcements at a flat price |
| Productboard | None listed | Not published; per maker, 5 minimum | No | A full product management system |
| Sleekplan | Yes, Indie plan, 1 admin | $13/mo billed yearly, with seat caps | No | A board, changelog, and NPS on a budget |
| Upvoty | No; 14-day trial | $15/mo billed monthly | No | A classic voting board at a low price |
Why teams look for a UserVoice alternative
- No public pricing. UserVoice prices on feedback volume, tools, and integrations, never seats, and you get a number after a demo.
- A long runway. UserVoice says most teams launch in 4 to 6 weeks, guided by a dedicated CSM. Welcome for a big rollout, slow for a small team.
- Integration gaps. Its integrations page covers Jira, Azure DevOps, Salesforce, Gainsight, Zendesk, Slack, and Microsoft Teams, but not Linear, GitHub, or HubSpot.
- No self-hosting. If you want feedback in your own database, UserVoice doesn't offer it.
To be fair to UserVoice, it does a lot well: a branded voting portal that weights votes by account revenue, AI theme analysis, SOC 2 Type II certification, and hands-on onboarding. If that's the job, it may still be the right call. For a closer look, see Crumb vs UserVoice.
Aha! Ideas
- Best for: teams that want idea portals feeding a formal roadmap, especially if they already plan in Aha! Roadmaps
- Starts at: $39 per user/month billed annually ($49 monthly), minimum 3 paid users
- Try it: 30-day trial of the Advanced plan
Both plans include unlimited ideas portals and portal users, idea scoring, automated status updates, and a Chrome extension. The Advanced plan, $59 per user/month billed annually, is where it most resembles UserVoice: proxy voting, in-app widgets, customer segments by revenue, and Salesforce, HubSpot, Zendesk, and Jira integrations. Ideas Essentials also comes with every Aha! Roadmaps plan.
Watch out for: every internal role, even viewers, needs a paid seat, the CRM and Jira integrations need Advanced, and Aha! says prices rise 3% a year.
Canny
- Best for: SaaS teams that want a polished voting board, with AI that pulls feedback out of support and sales conversations
- Starts at: free for 25 tracked users; Pro from $79/mo billed yearly
- Priced by: tracked users
Canny's Autopilot AI, included on every plan, captures feedback from sources like Intercom, Zendesk, Freshdesk, Gong, and Zoom and merges duplicates. Pro adds the project-management integrations: Jira, Linear, GitHub, ClickUp, Asana, and Azure DevOps. If you're leaving UserVoice, Canny's comparison page offers to migrate your data free within 48 hours.
Watch out for: anyone who posts, votes, or comments counts as a tracked user, including people Autopilot finds, and without a spend limit Canny moves you up a tier automatically when you pass your cap. HubSpot and Salesforce, plus SSO through Okta, Entra ID, and the like, are on the custom-priced Business plan. More in Canny pricing, explained, and head to head in Canny vs UserVoice.
Crumb
- Best for: B2B SaaS teams that rank requests by account revenue, ship them through Linear, Jira, or GitHub, and want customers told when they ship
- Starts at: free to self-host or on Crumb Cloud's Free plan; Team $19/mo billed annually, flat per workspace
- License: AGPL-3.0
Customers send feedback through an embedded widget with their account attached, and on Team and up, connectors pull more from Zendesk, Intercom, Freshdesk, and Gong. Every item carries its account's ARR, set by hand or synced from HubSpot or Salesforce. Requests group into initiatives on a public Now / Next / Later roadmap and go to Linear, Jira, or GitHub as tickets (AI-drafted on Team and up) with status synced back, and customers hear back by email or in the widget when things move. Editors, viewers, and customers are unlimited on every plan, and an MCP server lets AI assistants read and triage your feedback.
Watch out for: there's no public voting board, so it's a poor fit if votes are your main signal. There's no one-click UserVoice importer either; you load requests through the Capture API (here's how). The AI suite, managed email, and one-click integrations are Cloud features, there's no SSO yet (it's on the roadmap), and today's prices are launch prices.
Featurebase
- Best for: teams that want feedback, roadmaps, a changelog, and a helpdesk under one subscription
- Starts at: free for 1 seat; Growth $29 per seat/month billed yearly
- Priced by: seats
The free plan includes a public portal, one feedback board, one roadmap, feedback-loop emails, and voting on behalf of users, with unlimited end users. Growth adds custom domains, prioritizing by revenue, user data syncing, in-app widgets, and an API, MCP server, and webhooks. Integrations include Linear, Jira, GitHub, ClickUp, Slack, Intercom, and Zendesk, and it migrates feedback automatically from Canny, Productboard, Frill, and others, or from a CSV file.
Watch out for: every full-access teammate is a paid seat, SSO starts on Professional ($59 per seat/month), and Salesforce and HubSpot deal data and unlimited boards are on Enterprise ($99 per seat/month). Featurebase now sells itself as a support and product suite, with an AI support agent billed at $0.49 per resolution: handy if you want a helpdesk too, extra surface if you don't. More in Canny vs Featurebase and Crumb vs Featurebase.
Fider
- Best for: a simple public voting board, free or self-hosted
- Starts at: free on Fider Cloud (fair use of 250 feedback requests) and free to self-host; Pro $25/mo, month to month
- License: AGPL-3.0
Fider does the core job cleanly: customers post ideas, vote, and discuss. The free plan covers unlimited customers, voting, and members, plus customization and multiple languages. Pro adds content moderation, SEO indexing, and unlimited feedback items. Self-hosting is free, and, in Fider's own words, you're responsible for everything. See Crumb vs Fider.
Watch out for: it's a voting board first. Its pricing page doesn't list revenue weighting, CRM sync, tracker integrations, or an import tool, so check its docs if you need any of those.
Frill
- Best for: small teams that want a clean ideas board, roadmap, and announcements at a flat price
- Starts at: $25/mo, or $22/mo billed yearly; 14-day free trial
- Priced by: plan, not seats
Every paid plan includes unlimited admins, widgets, and tracked users, and Frill's pricing table lists SSO, a custom domain, the developer API, webhooks, and translations on all four plans. It adds NPS, CSAT, and poll surveys, plus bulk CSV import and export. For UserVoice data, Frill's UserVoice page suggests mapping your export to its CSV import and testing a sample with its team first.
Watch out for: the Startup plan caps you at 50 active ideas (Business, at $49/mo, removes the cap). Frill uses a single board with unlimited topics, by design. Private boards come with the Privacy add-on or the Growth plan.
Productboard
- Best for: product organizations that want a full product management system (insights, prioritization, roadmaps, and an AI agent), not just a feedback portal
- Starts at: not published; the Business plan is "Request demo"
- Priced by: makers, with a minimum of 5
Productboard collects feedback notes (unlimited on Business) into an insights repository, links them to features, and plans releases on timeline and column roadmaps. Business includes 2 product portals with custom voting questions, feedback-loop closing, Jira and Azure DevOps (5 instances each), and its Spark AI, from feedback summaries to an MCP server. See Crumb vs Productboard.
Watch out for: no public prices, 25 contributors on Business, and Salesforce, SAML SSO, SCIM, and a white-labeled portal only on Enterprise. AI use runs on credits (500 per maker each month on Business), with top-ups sold separately.
Sleekplan
- Best for: small teams that want a feedback board, changelog, and in-app NPS or CSAT surveys for very little money
- Starts at: free Indie plan; Starter $13/mo billed yearly
- Priced by: workspace, with seat caps
The free plan includes unlimited feedback and subscribers, a feedback board, a changelog, and announcements, for one admin. Starter adds 3 team seats, CSAT and NPS, SSO, API access, webhooks, and standard integrations (Intercom, GitHub, Slack, Zapier, Jira). Sleekplan's UserVoice page offers a free migration on any paid plan, importing posts, statuses, comments, voters, and categories from your export. Paid plans start with a 30-day trial, no card needed.
Watch out for: seats are capped at 3 on Starter and 10 on Business ($38/mo billed yearly), the free plan has no roadmap, custom domains and branding removal start on Business, and SAML SSO is Enterprise.
Upvoty
- Best for: teams that want a classic voting board and public roadmap at a low monthly price
- Starts at: $15/mo billed monthly (save 10% annually); 14-day free trial
- Priced by: plan, with unlimited tracked users
Even the $15 Power plan includes unlimited boards and tracked users, a public roadmap, a custom domain, user SSO, API access, and no Upvoty branding. Upvoty's feature list also covers segments by revenue or account tier, AI duplicate merging, automatic notes to voters when you ship, and CSV exports; the Hyper plan adds an MCP server.
Watch out for: the changelog and the full integration set start on Super at $25/mo, multiple projects need Hyper at $49/mo, SAML SSO is an enterprise conversation, and there's no free plan, only the trial.
How to choose
- Closest like-for-like replacement: Canny for a voting portal with AI capture, Aha! Ideas if you plan roadmaps in Aha!, or Productboard if you want a full product management system.
- A free plan: Canny, Featurebase, and Sleekplan have free plans, Fider Cloud is free within its fair-use limit, and Crumb has a free Cloud plan.
- Open source and self-hosting: Fider for a simple voting board, Crumb for a revenue-aware feedback loop. More options in the best open-source feedback tools.
- A bill that doesn't grow with your team: Crumb, Fider, and Frill don't charge per seat.
- Help moving your data: Canny offers a free UserVoice migration, Sleekplan does on paid plans, and Frill and Featurebase import CSV.
- A helpdesk in the same tool: Featurebase.
- NPS and CSAT surveys next to feedback: Sleekplan or Frill.
- Requests ranked by account revenue, shipped through Linear, Jira, or GitHub, with customers told when it ships: Crumb is built for that, as long as you can live without public voting.
Frequently asked questions
What is the best UserVoice alternative?
It depends on why you're leaving. For a like-for-like voting portal, look at Canny, Aha! Ideas, or Productboard. For a low-cost board, Frill, Sleekplan, or Upvoty. For open source, Fider or Crumb. If you sell to businesses and want requests ranked by account revenue and pushed to Linear, Jira, or GitHub, Crumb is built for that.
Is there a free alternative to UserVoice?
Yes. Canny, Featurebase, and Sleekplan have free plans, Fider Cloud is free within a fair-use limit of 250 feedback requests, and Crumb has a free Cloud plan. Fider and Crumb are also free to self-host.
Is there an open-source UserVoice alternative?
Yes. Fider and Crumb are both open source under AGPL-3.0 and free to self-host. Fider is a simple public voting board; Crumb ties each request to the account and ARR behind it.
Who are UserVoice's main competitors?
UserVoice's own comparison pages cover Canny, Productboard, Featurebase, Frill, Aha!, Pendo, Savio, Enterpret, and Unwrap.ai. Sleekplan, Upvoty, Fider, and Crumb compete for the same job.
How much does UserVoice cost?
UserVoice doesn't publish prices. Its plans are based on feedback volume, tools, and integrations rather than seats, and it quotes after a demo. Productboard is the only other tool here that publishes no prices.
Can I migrate from UserVoice?
Yes. UserVoice exports ideas, voters, and comments as spreadsheets. Canny offers a free migration of UserVoice data, Sleekplan migrates a UserVoice export free on paid plans, Frill and Featurebase import CSV files, and Crumb loads requests through its Capture API.