Push to your tracker, ping the right person in chat, pull ARR from your CRM, and catch feedback from email. On Cloud most are one click; self-host uses your own apps.
Send an item out as a ticket drafted by AI, then sync status back. The provider stays canonical for engineering status; Crumb stays canonical for the customer relationship.
Create Linear issues from a thread, drafted from the feedback plus your recent ticket context, with status synced back via webhook. Self-host with your own API key; one-click on Cloud (Team).
Connect via Atlassian 3LO and push feedback into Jira as issues, with AI drafting and one-way status sync. Self-host with your own app; one-click on Cloud (Team).
Open GitHub issues through a GitHub App. Your repo's README and file tree feed the AI as project context, so drafts land close to your codebase. Status syncs back.
DM the right teammate the moment a customer replies, with a per-person preference for Slack or email. File feedback without leaving Slack using /crumb. Falls back to email if a lookup fails.
The same reply and status notifications delivered to Teams as Adaptive Cards, plus per-account customer webhooks so your customers can get pinged in their own channels.
Connect your CRM and Crumb pulls in accounts and ARR, then matches incoming feedback to the right account on its own. The dollars show up in your inbox automatically.
Pull companies and their ARR from HubSpot, auto-match customers to accounts, and keep it fresh on a schedule. One-click connect on Cloud.
Same revenue-aware triage, sourced from Salesforce accounts and opportunities via OAuth. ARR rides along on every piece of feedback.
Forward support email to your inbound address and each message becomes an item, with an AI-suggested account match waiting for your nod.
Send notifications to any endpoint in Slack Block Kit or Teams card format, including per-account webhooks. Pair with the capture API for extensions and custom flows.